Defend, Delete, and Disconnect: Ways to Protect Yourself From Scammers

DEFEND your bank account and personal information.  DELETE suspicious texts and e-mails.

DISCONNECT scammer phone calls.

Moorpark Police are urging the public to remember the three D’s when contacted by would be scammers who are “Phishing ” for your information.

Phishing is the attempt to obtain sensitive information such as usernames, passwords, and credit card details (and, indirectly, money), often for malicious reasons, by disguising as a trustworthy entity in an electronic communication.

Recently, Moorpark residents have reported phishing scams directed towards gathering the victim’s personal information, which is then used by scammers to access HELOC and other Lines of Credit. Residents should monitor their lines of credit on a regular basis and report suspicious activity to their bank and the police. DEFEND your accounts by checking them regularly.

Numerous fraudulent e-mail messages had been received by residents indicating they have an issue with their FexEx delivery. The e-mail requires you to click on a link in order to update your account information. This is a phishing scam aimed at getting you to fill out a form with personal information which will be used to defraud you at a later date. Contact FedEx by phone if you are expecting a package and do not click on the link as it could download a virus into your computer.

A variety of text message scams have been received by residents. Text message spam is a triple threat: It often uses the promise of free gifts or product offers to get you to reveal personal information; it can lead to unwanted charges on your cell phone bill; and it can slow cell phone performance.  DELETE  all suspicious texts and emails.

Scammers are becoming more creative in their efforts to scam you over the phone. If you receive an unexpected, threatening, or suspicious call from the IRS, a utility company, or an entity requiring immediate payment, DISCONNECT the call.  Utility companies will send paper or electronic statements and should be contacted prior to paying a bill you don’t feel you owe. Never purchase a prepaid gift card / i-tunes / store gift for any debt a caller claims you owe. Also, scare tactics should never be used by companies collecting payments.

The IRS has recently changed their collections procedures, and has partnered with specific collections agencies to contact taxpayers via the mail and telephone. For more information, go to and click on the tabs for “Is the IRS calling?” and “Scams.”

If you feel you have been a victim of a scam and suffered a financial loss, please contact the Moorpark Police Department at (805) 532-2700.

If you would like to hear about current scams in the city of Moorpark or report a new scam, contact the Fraud Hotline at (805) 299-1566.


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