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No, President Biden, We’re Not Your “Customers”

No, President Biden, We’re Not Your “Customers”

    by Thomas L. Knapp  “Today,” the White House announced on December 13, “the President is taking decisive action to promote fiscal stewardship by improving the Government’s service delivery to its customers, the American people.” Joe Biden’s latest executive order “includes 36 customer experience (CX) improvement commitments across 17 Federal agencies.” Portraying government as […]

Try This One Weird Trick To Get Politics Out Of Education

Try This One Weird Trick To Get Politics Out Of Education

    by Thomas L. Knapp Over the last two years — since the New York Times introduced its 1619 Project  to “reframe the country’s history” around the consequences of slavery — something called “Critical Race Theory” has become the new football in the never-ending political struggle to control the content of K-12 education in America. […]