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No, President Biden, We’re Not Your “Customers”

No, President Biden, We’re Not Your “Customers”

    by Thomas L. Knapp  “Today,” the White House announced on December 13, “the President is taking decisive action to promote fiscal stewardship by improving the Government’s service delivery to its customers, the American people.” Joe Biden’s latest executive order “includes 36 customer experience (CX) improvement commitments across 17 Federal agencies.” Portraying government as […]

McDonald’s Employee Pays for Tearful, Stressed Mom’s Order After She Forgot Her Wallet

McDonald’s Employee Pays for Tearful, Stressed Mom’s Order After She Forgot Her Wallet

BY EMG INSPIRED STAFF It isn’t every day that a random act of kindness turns a mom’s rough evening into a viral story. But that’s exactly what happened to Brittany Reed, an Ohio mother of three, after a long day and more than one meltdown in the car after football practice. Reed made a decision any parent can […]

2017’s Fastest-Growing Cities In America

2017’s Fastest-Growing Cities In America

Read on for WalletHub findings, expert insight from a panel of researchers and a full description of their methodology. Experts might not agree on the “best” or the “right” recipe for rapid economic growth, but some cities know the key ingredients for long-term prosperity. Patterns emerge within those cities, allowing us to identify the contributing factors […]